This review, as with our other Secrets reviews, will tell you why we have become so brand-loyal. For the last several years (excluding pandemic), we have been going to Secrets resorts almost exclusively. Properties visited include Excellence, Iberostar (Grands), Sandals, El Dorado, Palace, Sanctuary, as well as many other Secrets, and to some Secrets, multiple times. We are 25 plus year veterans of adults-only, all inclusive resorts at a rate of about two to three per year. I never want to return to st Martin again and that's very unfortunate. I've traveled all over the world especially the Caribbean and this is the worst experience I've had. Greenhouse in Phillipsburg has great food and drinks. My best experiences took place outside this resort. Don't waste your money stay on the Dutch side or elsewhere. I can't even fathom how this is a secrets resort. Safe to say i won't be returning to this disappointment of a secrets resort. Thank God for those great employees or my birthday trip would have really been ruined. Barefoot and the hibachi spot was great as well. They made the stay a lot better than what it was given the circumstances. Majority of the employees I've come across were very friendly and helpful. The bar staff at the pool and front bar were amazing especially Brenton. The resort has great views beach side and pool side. This place left such a bad taste in my mouth. The breakfast buffet wasn't even great so I guess it was the universe trying to tell me to get breakfast elsewhere. It's not like I walked in with a dull swimsuit no bottoms expecting to sit and eat. So because i have big boobs it's illegal to wear a bikini top at an adults only resort? So what was the point in me picking an adults only resort if i knew i would be monitored for wearing a bikini top with pants. I just happen to have bigger boobs and she allowed my friend in but when it came for me to enter she states "i see you have your boobs out you have to cover up". My friend and i both had on bikini tops with pants. Also i went to the breakfast buffet one time on the resort and never returned thanks to Antoinettes weird disposition. Orient Beach is beautiful by the way i definitely recommend you go and see it. The taxi driver i had was very helpful and Amazing his name was Albert we used him the whole trip. I also took a catamaran day trip for my birthday and it was great. We ended up going to Orient Beach and jet skiing with a great host. We got our money back and left his rude ass and his contract behind. He keeps yelling this is the French side not the Dutch side. I'm like sir your country makes most of its money from tourism and you're not being inclusive by expecting everyone to read and understand French. So he gets upset with us and tells us we're problematic and then proceeds to tell me I can't tell him what to do in his own country. Who is trying to sign their life away for jetskis? Not i. We asked for a contract in English because we're like I'm not signing a contract in a language i don't understand. Anywho we were excited to jetski until he pulled out a contract for us to sign in French. Meanwhile the sign right in front of us on the shack displays flyboarding. The man stated he doesn't have flyboarding. We proceeded to the shack on the beach for our flyboarding reservation. We paid for jet skis, flyboarding, and zip lining. The beach was beautiful but the man assisting us was the complete opposite with the attitude he had. We also signed up for excursions on the resorts beach. The accommodations should have been made when i made it known in advance. The options here for a vegan are almost non existent which is ashame. Our room was changed to a pool view room but, unfortunately that new room had a mildew smell even after we attempted to air it out. I stated to her that's false advertising for you to have guests paying for an ocean view room that you can't even provide in any part of your resort. Once i went back to the front desk she advised they don't have any ocean view rooms at the resort in general because of how the resort is built in relation to the ocean. There was no ocean view instead view of a dark green looking lagoon. She stated this after i came back confused when i was brought to the ocean view room i purchased. Please be advised they do not have the Ocean view rooms that they are advising and this was said to me verbatim by their employee checking me in. I just got back on Monday and i am very unhappy with my experience. I picked this resort to celebrate my birthday. It's a long review but if you want the truth and what to be weary of before spending your money keep reading.
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